Becoming a Budget Adviser

Our Budget Advisers love what they do!  They learn to negotiate with creditors on behalf of their clients and make an instant difference to their client’s lives through their help.

The in-depth work advisers do with their clients can offer a real deep sense of satisfaction. The process is truly life changing. Every adviser has that one story of a client they helped from deep debt crisis right through to financial independence (often many such stories).
 
The Budget Adviser Introductory Course is a comprehensive initial training program. The course has been developed on-the-job by budget advice experts for over 30 years and, including the practical element, can take you from complete novice to absolute expert in just a few months. There is ongoing training. Every year we'll increase your skills with things like consumer rights, insolvency law, benefit advocacy, identifying addictions, culture awareness, advanced negotiations and that's just to name a few.
 
The course is run through New Zealand Federation of Family Services Budgeting NZFFBS.
 
The Federation provides a comprehensive and up-to-date training programme for budget advisers in New Zealand. The Budget Adviser Basic Training Course is a complete, structured training programme delivered by accredited Federation tutors. The course has been developed over a number of years in consultation with the community, experienced advisers, and budget service staff.
 
Napier Family Centre holds Budget Adviser training. To find out when our next training modules begin email us or call us on ph 843 7280.
 

A word from one of our Budget Advisers

As a Budget Adviser trained and certificated by the New Zealand Federation of Family Budgeting Services I have been concerned at the increased case loads of clients with outstanding debts.
 
We are seeing an increase in clients with a very high debt loading in relation to their income earnings. Some of our clients get into debt through silly financial decisions on non-essential spending i.e. expensive cars, electronic goods and other hire purchases.
 
However an increasing number of clients who work very hard to earn a living are also having problems making their money stretch to cover the necessities of every day living e.g. the inflated price of renting homes and flats and increasing power and food prices.
 
That's without getting into other financial commitments of insurances, medical needs and basic clothing and schooling needs for children.
 
Add to these unforeseen financial disasters such as vehicle repairs, time off work through sickness and things can quickly deteriorate before clients are prepared to seek help from our organisation.
 
I believe the ‘working for families' package has raised the living standards and helped many lower-income working families keep off the Benefit.
 
People usually don't come to see us until they have no other options. It is better for people to see us before things deteriorate.
 
I have seen the effect on families that financial stresses cause.
 
In some extreme cases the family is split up, the women are physically abused and the children are physically abused which can happen when people come under financial pressures that some people are unable to cope with.
 
Health is the first sacrifice clients make when there is not enough money in their Budget. This comes about through lack of a healthy diet which culminates in a lack of medical care. The elderly are especially prone to these conditions.
 
We try hard to find solutions to keep our clients healthy both financially and physically.
 
Another area of concern is a lack of understanding our clients have for finance contracts, terms and condition. Sometimes the clients listen to a sales person’s words without reading in-depth the contents of the contracts they are signing.
 
It is most important that people educate themselves on what the conditions of the contract means to them in real terms, so that they can understand fully what obligations they are signing up for.
 
An example of this is if you are told an interest on a loan is 14 percent, you may not realise that you have to pay a booking fee that is almost as much as the interest that you pay that will be built into your loan repayments. Then there are also penalty interests to deal with that you may not know and that are even higher. So that is a case of “Buyer Beware”.
 
Being a Budget Adviser is one of the most rewarding occupations one can have. Even with the stress of other people's problems you have joy in your heart when you can help a family help themselves out of despair.
 
Tania
Napier Family Centre Budget Adviser