We aim to provide a great standard of service in everything we do

If you have a concern or complaint, we want to hear from you so that we have the opportunity to make it right.

What should you do if you have a complaint?

You can raise your complaint with the Napier Family Centre Complaints Officer, who will aim to resolve things by following our Complaints Policy and Procedure. Please contact the Complaints Officer on:

Phone: 06 843 7280

Email: [email protected]